The Namibian Ports Authority continues to deliver on its promise of service above self to its valuable clients. The Ports Authority last week recorded 413 truck visits in one day, which seamlessly went through its terminal gates as the trucks were either delivering or picking up cargo from the Port terminals.
This is the first of its kind and it bears directly on the efforts and resources invested by the entity in technology. Talking to Mr Richard Mutonga Ibwima, Manager Terminals at Namport, he said that the “increase of truck visits is attributed non adherence of vessels to the arrival schedule at the other ports.
He further accredited the achievement of this great milestone to the dedication, teamwork and constant communication among stakeholders who are involved across the value-chain and the timely attendance to all trucks that visited the Port. “We are currently engaged in a semi-gate automated project that will further enhance our efficiencies and better our service offerings to all our Port terminals clients and also ensure better planning and in turn serve the trucking community optimally.”
When the Namibian Ports Authority constructed the New Container Terminal, which was officially inaugurated in August 2019, the upgrade of operating systems that were to be used at the new terminal were also required, and it is due to this investment in technology that the truckers can be guaranteed smooth, hassle-free and seamless services.
The entity is committed to offering continued superior customer service to the trucking community and therefor truckers encouraged to make use of Namport’s services as the company offers up to date facilities and a customer friendly environment at all times.